Privacy policy

Privacy statement Trendy-London

Welcome to Trendy-London. We are committed to protecting your privacy and the security of your personal information. In this privacy statement, we explain how we collect, use, disclose and protect your information when you visit our webshop, make a purchase or otherwise use our services. By using our webshop, you agree to the terms of this privacy statement.

1. Data collected

1.1. Personal information: We collect various types of personal information from and about users of our webshop. This includes information you provide when you make a purchase, create an account, participate in surveys or promotions, contact us for customer service or otherwise communicate with us. The information collected may include your name, address, e-mail address, telephone number, payment details, date of birth, gender and preferences.

1.2. Automatically collected information: When you visit our webshop, we automatically collect certain information about your device, such as your IP address, browser type, operating system, internet service provider, pages visited, click streams and the time and date of your visit. We use this information to analyse the use of our webshop, track trends, improve the performance of our website and optimise our marketing efforts.
1.3. Cookies and similar technologies: We use cookies, tracking pixels and other similar technologies to improve the ease of use of our webshop, offer personalised content and ads, and measure the effectiveness of our marketing campaigns. You can choose to disable cookies or adjust your browser settings to prevent them from being placed, but this may affect the functionality of our webshop.

2. Use of data

We use the data collected for various purposes, including:
- Processing your orders and payments
- Managing your account and providing customer service
- Personalising your user experience and offering relevant products and offers
- Communicating with you about your orders, news, offers and events
- Analysing user behaviour and improving our products, services and marketing efforts
- Complying with legal obligations and protecting our rights and property

3. Data sharing

We only share your personal data with third parties in accordance with this privacy statement and as necessary for the purposes described above. This may include the following:

- Payment processors, shipping partners and other service providers that help us conduct transactions, process orders and deliver products or services
- Our business partners and advertisers for marketing purposes, provided you have given us permission to do so
- Third parties when required by law or to protect our rights

4. Retention of data

We will retain your personal data only for as long as necessary for the purposes for which it was collected and in accordance with applicable laws and regulations. We employ appropriate technical and organisational measures to ensure the security of your data and prevent unauthorised access, loss, misuse or alteration.

5. Your rights

You have certain rights in relation to your personal data, including the right to:
- Access your data and receive a copy
- Correct inaccurate or incomplete data
- Object to the processing of your data
- Request deletion of your data
- Request restriction of the processing of your data
- Transfer your data to another organisation

6. Contact

If you have any questions, comments or requests regarding our privacy policy or the way we process your personal data, please contact us. We will deal with your request as quickly as possible and provide you with the necessary information.

7. Privacy policy changes

We reserve the right to amend or update this privacy policy at any time to reflect changes in our business activities, legal obligations or technological developments. The most recent version of the privacy policy will always be available on our webshop.